Don’t let technological challenges slow down your activities

Today’s businesses are increasingly relying on technology to run their operations. Whether it’s for customer relationship management, production, sales, accounting or human resources, IT systems are at the heart of many daily tasks. However, these systems face many challenges for companies: server stability, security incident management, upgrades and more.

Which is why some companies are turning to outsourcing as a way of taking charge of their IT assets. This alternative offers greater peace of mind, since technological concerns are properly and rigorously handled by specialists, while you can focus on other areas of your daily operations.

Gain peace of mind.

Making your company’s growth a top priority

For example, if you are currently dependent on a technology partner, you may be facing difficulties linked to a lack of effective communication and customer service. You may encounter problems such as extended response times or solutions that don’t meet your needs. In the worst-case scenario, these problems can hinder your business and, consequently, your productivity.

At Openmind, we prioritize transparent communication and exceptional customer service, ensuring that such obstacles are mitigated. Our goal is to provide you with tailored solutions that enhance your efficiency and propel your business forward. Experience the difference of our dedicated support and streamlined services, enabling you to focus on what truly matters: your business growth.

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Processing your tickets without delay

We understand the frustration of not receiving a response to a ticket due to technical issues. This is why we have made significant investments in resources to ensure that your needs are met comprehensively. We assign a dedicated account manager who constantly monitors the health of your operations, ensuring proactive support. Our service ticketing system ensures accurate tracking and prioritization of your requests.

Your inquiry doesn’t fall into a generic inbox, but into the hands of a key person who will be able to give you a precise assessment of the situation.

Moreover, we are committed to continuous improvement through regular reviews and enhancement committees, constantly refining our technologies and processes.

At Openmind, we are dedicated to enhancing the security and efficiency of your systems, empowering you to prioritize what truly matters: the growth of your business.

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Preventive IT – simplified technology management

We offer customized solutions to meet your operational requirements, regardless of your company’s size. By entrusting us with the management of your IT assets, you can focus on your top priority: expanding your business. (Brochure available in French only)

 

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A one-stop shop for all your
IT needs

Explore the comprehensive range of our managed services and discover how we can drive your business towards success.

For better business continuity, rely on Openmind.

Advanced cybersecurity

Safeguard your systems, data, and networks with advanced protection and proactive monitoring.

Cloud Solutions

Unlock scalability, efficiency, and cost savings with our managed solutions.

Evolution & Governance

Mitigate IT Governance Risk. Achieve Compliance. Protect against cyber threats.

IT Infrastructure management

Elevate your business with our comprehensive IT infrastructure management services.

Let’s connect

Tell us more about your needs so that we can better route your project to our specific SWAT team.

1

Brainstorm

During the brainstorming phase, we work with you to identify potential solutions to your business challenges to generate the technology response that aligns with your business objectives.

2

Requirement

Through our requirements gathering process, we work closely with you to define and prioritize your needs, ensuring that our solutions are tailored to meet your specific requirements.

3

Kickoff

This phase marks the beginning of our partnership. We’ll finalize the project plan and establish clear communication channels to ensure a smooth and successful project execution.

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