Customised
process automation

Our client

ORAM – plumbing for buildings, is a contractor who specializes in plumbing, and more specifically, in building mechanics. For 49 years, this company has been offering its products and services to general contractors in the residential, commercial, industrial and institutional sectors. Over the years, Oram has become a major and recognized player in the construction industry in Quebec.

Products and services offered

Installation of plumbing equipment and accessories
Sub-contract maintenance
Emergency Response

Size of the company

150 employees

Scenario

This service company, which manages a team of 120 plumbers, relies on the transmission of important information governed by its foremen on site in order to have a good financial and operational management of the company. The management team realized that a considerable amount of time was being wasted and that there was room for optimization of its internal procedures and practices.

Our solution

ORAM’s management saw the potential to automate certain tasks in order to standardize and centralize their procedures for:

Time sheet management
Ordering and receiving materials
Consultation and technical documentation on construction sites
Our additional recommendations to the original mandate

Our additional recommendations to the original mandate

The limitations of their in-house ERP system in terms of process automation, coupled with their desire to use a wireless environment, led us to propose to ORAM the synchronization of their in-house ERP with a customized web platform that could evolve according to the company's future needs.

Points to remember

Better control over operational management
Improved communication with site teams
Considerable savings in time and money

Foremen now always have access to the plans on their tablet, allowing them to respond faster and save several hours a week.

Olivier Mongrain

Vice President Operations

Customised process automation