IT support that takes care of your business
Since 2005, we have been helping companies that have irritants caused by the instability of their IT environment. More than 85% of our clients admit that they chose our IT support because they were stressed by some of these problems:
- Lack of in-house IT expertise;
- Lack of internal IT expertise; Significant risk to the security of the computer system;
- High operational costs;
- No efficiency on the part of the IT technicians in place;
- Recurring breakdowns of technological systems;
- Shortage of skilled labour.
Why opt for external IT support?
It is necessary for a company to have reliable and dedicated IT support, otherwise it could be subject to conflicts closely related to the performance of its operations. Involve an external firm for your IT support and you will benefit from several advantages:
- A computer support accessible 24/7;
- Access at all times to a team of certified computer technicians;
- Reduced workload for the internal IT department;
- Handling of unsolicited requests, even during peak hours;
- Guaranteed backup and availability of critical data;
- Monitoring / surveillance of the network and computer equipment;
- Optimal network and software configurations;
- Automation of the updates of the various systems.
Communication, performance and stability are at the heart of our priorities.
The work methodology used by our professionals guarantees that your low priority (low priority) requests are handled in less than 4 hours and urgent requests in less than 15 minutes. Joining our IT support means having a team of computer technicians, network administrators and IT architects on hand in proactive mode. They will be able to advise you on the best solutions that correspond to your budgets and business visions.