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Certifié BonBoss

We are currently looking for

IT Front Line Specialist

Are you looking to take the next step? Read on!

What would you say if we offered you the opportunity…

    • To develop in a startup company in a phase of hypergrowth
    • To have a clear and structured development plan that allows you to progress
    • To be sponsored as soon as you’re hired in order to facilitate your integration
    • To develop through diversified tasks, allowing you to expand your toolkit

Feel inspired? Read on! Continue!

Your personal playground

The MSP teams’ expertise consists of ensuring the technological development of our customers by monitoring and outsourcing IT services. Simply put, we identify problems, solve them and make recommendations.

Our mission: be a fire prevention squad rather than a team of firefighters. #proactivity

The MSP is a lively department. Not a single day is the same because you work with many different customer environments. To enjoy this type of work, you need to love learning, adapting and being in solution mode.


Your mission:

Provide exceptional troubleshooting services to customers.

The
superpowers
of a(n) IT Front Line Specialist

Count me in
  • You have 1-3 years of experience in the field
  • You’re good at providing exceptional customer service
  • You’re comfortable with virtualization (VmWare, Hyper-V)
  • You have a good knowledge of Active Directory, DNS, VPN, TCP / IP, OSI model environments
  • You’re comfortable with or want to master technologies such as: Azure, Office 365, WatchGuard and Fortinet, etc.
  • Bilingual (French & English)

The
daily life
of a(n) IT Front Line Specialist

Count me in
  • Participate in the morning scrum to define the priorities of the day
  • Respond to customer service calls
  • Perform quality follow-ups with customers
  • Participate in software and hardware installations on site
  • Make recommendations to increase the functionality, security and stability of customer systems
  • Ensure the security and stability of customer networks

Wondering if you’re a good fit?

At Openmind we believe that people skills are just as important as know-how. If you connect with the following 5 values, we should get along.

Icône Ose évoluer

Don’t be a dinausaur

Not moving forward = moving backward. Be curious, challenge yourself

Icône Pas d'excuse

Get shit done

If you want something, choose the means, not the excuses

Icône Tricoté serré

Take one for the team

Be kind. #teamspirit

Icône Fais partie de la solution

Be the change you seek

Put 10% of your energy on the problem and 90% on the solution

Icône Amuse-toi

Work hard play hard

Work shouldn’t be boring. Put some fun in your day

Your colleagues chose us because we ...

  • Are ranked among the best places to work for in Canada (Great Place to Work)
  • Are one of the fastest growing companies in Canada since 2017
  • Have a president that is “BonBoss” certified in Quebec
  • Invest in your continued education (Laureate at the Mercuriades 2020)
  • Are FLOW certified (flexible working conditions, remote work, summer hours)
  • Have a corporate culture that is unique, progressive and vibrant
  • Offer endless opportunities for growth and advancement

But also because we...

  • Contribute to your group insurance and your RRSP
  • Offer you a health care allowance so that you can take care of yourself
  • Magically transform your birthday into paid leave
  • Share Thursday beers during our legendary 4PM Beer
  • Offer the opportunity to get involved in different teams (culture, community, bench tech, design, etc.)
  • Offer learning opportunities (learning club, University, book bar)
  • Offer tea, coffee and snacks (we even have a popcorn machine)
  • Are managed by a team of accessible and inspiring leaders who have a human-centred approach
  • Invest in your professional development (one-on-one, personalized development plan, coaching with mentors, annual assessment based on your progress)
  • Respect your privacy: no email or text messages outside office hours
  • #notraffic, #parking
  • And much more…

A word from the President

Our president loves to chat it up, but most of all, he’s abitious.Find out what to expect if you decide to join the adventure by viewing this short video clip .

Come discover what you’re capable of! Hop on!

Not convinced that you tick all the boxes? What have you got to lose?
What you don’t know, we’ll teach you. It’s that simple!