We are currently looking for
Front-line technician level 3
What would you say if we offered you the opportunity…
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Feel inspired? Read on! Continue!
The
superpowers
of a(n) Front-line technician level 3
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- Advanced knowledge of Windows 7/8/10 / Server 2003, 2008, 2011, 2012, 2016
- Proficiency in Office 365 (In-depth knowledge)
- Mastery of Exchange (On prem and Online)
- Mastery of ActiveDirectory (Azure, Hybrid, On prem)
- Mastery of VmWare, Hyper-V virtualization
- Knowledge of Watchguard, Azure, Datto, Fortinet technologies (an asset)
- Trained in MD - 100, MS - 100 (an asset)
- Experience in outsourced IT services (very strong asset)
- Very strong learning ability
- Team spirit, autonomy, motivation, interpersonal skills and good self-presentation
- Minimum 5 years of experience
- Bilingual (French & English)
The
daily life
of a(n) Front-line technician level 3
- Answering service calls
- Participate in hardware and software installations at customer sites
- Carry out preventive maintenance at customers' premises
- Carry out quality follow-ups with customers
- Make verbal and written recommendations to increase the functionality, security and stability of client systems
- Keep abreast of new trends and technologies
- Ensure the security and stability of the networks of supported customers
Wondering if you’re a good fit?
At Openmind we believe that people skills are just as important as know-how. If you connect with the following 5 values, we should get along.
Don’t be a dinausaur
Not moving forward = moving backward. Be curious, challenge yourself
Get shit done
If you want something, choose the means, not the excuses
Take one for the team
Be kind. #teamspirit
Be the change you seek
Put 10% of your energy on the problem and 90% on the solution
Work hard play hard
Work shouldn’t be boring. Put some fun in your day
Your colleagues chose us because we ...
- Are ranked among the best places to work for in Canada (Great Place to Work)
- Are one of the fastest growing companies in Canada since 2017
- Have a president that is “BonBoss” certified in Quebec
- Invest in your continued education (Laureate at the Mercuriades 2020)
- Are FLOW certified (flexible working conditions, remote work, summer hours)
- Have a corporate culture that is unique, progressive and vibrant
- Offer endless opportunities for growth and advancement
But also because we...
- Contribute to your group insurance and your RRSP
- Offer you a health care allowance so that you can take care of yourself
- Magically transform your birthday into paid leave
- Share Thursday beers during our legendary 4PM Beer
- Offer the opportunity to get involved in different teams (culture, community, bench tech, design, etc.)
- Offer learning opportunities (learning club, University, book bar)
- Offer tea, coffee and snacks (we even have a popcorn machine)
- Are managed by a team of accessible and inspiring leaders who have a human-centred approach
- Invest in your professional development (one-on-one, personalized development plan, coaching with mentors, annual assessment based on your progress)
- Respect your privacy: no email or text messages outside office hours
- #notraffic, #parking
- And much more…
A word from the President
Our president loves to chat it up, but most of all, he’s abitious.Find out what to expect if you decide to join the adventure by viewing this short video clip .
Not convinced that you tick all the boxes? What have you got to lose?
What you don’t know, we’ll teach you. It’s that simple!