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5 advantages of customized software in times of crisis

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Nowadays, it is impossible to think about the success of a business without having the right tools and technologies to support it behind it. In these difficult times, it is more essential than ever to make sure that the tools you use support you in your daily life rather than hinder you. It’s time to step back and see where your business is at and act accordingly.

If there is a positive side to this crisis, it is that it has allowed us to see the various areas for improvement in our companies. Take advantage of this experience to move up a gear. When others are satisfied with generic solutions for everyone, dare to invest in a solution that adapts to your business, and not the other way around.

In fact, limiting yourself to the generic tools available on the market serves above all that purpose: to limit yourself. To stand out and stay ahead of the competition, you need more: you need better.


Your business is unique, and so are the processes that keep it running: it’s time to consider customized solutions.

Finding and choosing the right tools to help you run the operational side of your business is not to be taken lightly. Operationally speaking, a good choice of software should be based mainly on the following criteria:

  • integrate perfectly with existing processes,
  • meet your specific needs,
  • be flexible,
  • provide quality technical assistance,
  • be up to date.


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Why avoid off the shelf solutions?

Generic software is designed to meet the needs of as many users as possible. Thus, they offer standard functionalities that cover most of the missions of companies in general. However, what can be their strength in certain situations turns out to be their biggest flaw as well.

Indeed, being standardized, they do not consider the specificities inherent to your company. As a result, even with a multitude of integrated functionalities, these standard software are not able to effectively meet certain specific, but vital, needs of your company.

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A custom software solution: what is it?

A customized software is one specially designed to answer the problems that may arise in your company. With this type of software, you are sure to have a tool that adapts very well to the specificities of your company, because it meets your precise needs and integrates perfectly with the processes you already have in place.

This is guaranteed by the fact that the development of this type of software follows precise specifications in order to meet the specific needs of your company. Acquiring this type of software provides significant benefits for your company in the long term. Performance, efficiency and flexibility, these are the main interests of having a custom software solution at your disposal.

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Free yourself from limits

If everyone uses the same things, everyone peaks in the same way. Custom development pushes this barrier away. As a simple illustration, imagine a ready-to-wear suit and a suit made to measure by a tailor. Which one will fit better in the end?


The 5 advantages of a tailor-made software in times of crisis

If it is important to have efficient, effective and flexible tools in normal times, it is even more important in times of crisis. There is no doubt that in order to withstand the serious and unpredictable upheavals caused by a crisis like COVID, your company must be able to respond quickly and effectively to the various challenges it faces.

Customized software has many advantages that will help your company weather a crisis like this better than others and position it favourably in the post-crisis world.

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Adjust quickly to the new reality imposed by the crisis

The scalability of a customized application ensures that it responds perfectly to the various upheavals caused by a given context, a crisis in this case. In contrast, generic applications are more or less static and require the companies that develop them to update them in order to adapt to the situation.

With a custom solution, you have access to an on-demand development team that can quickly deliver essential changes to adapt to each situation. You will have updates, enhancements and security patches for your software quickly to meet the constraints imposed by a crisis. Otherwise, you would have to wait for feedback from standard software developers, exposing you to avoidable risks in the meantime.

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More possibilities to automate your processes

The automation of manual or semi-manual processes is an important issue for the modern company. Having a customized software solution can address this issue more effectively, because it gives you more leeway than generic software. Because a custom application is customizable, you have control over the implementation of a centralized process that will eliminate all steps that are still manual or semi-manual.

More automated processes offer you:

  • a gain in performance and efficiency on important but time-consuming tasks,
  • a time saving that you can allocate to other equally important missions,
  • less risk of errors,
  • a solution to the labour shortage that currently exists,
  • etc.

Thus, you will be, among other things, able to increase your productivity and optimize your revenues accordingly.

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Seize opportunities: react quickly via the development firm

With custom software, you have greater flexibility to implement new ideas as soon as an opportunity arises. You can adapt your tools so that they integrate perfectly with the new processes you want to implement. Conversely, a generic solution forces you to adjust your strategies and processes to it.

In other words, you have a great deal of latitude to seize opportunities as they arise and leave you to focus on implementing the strategies and processes to make them happen.

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Gaining an advantage in times of crisis through continued operations

By having custom software developed, you have a significant competitive advantage, because your company is the only one to benefit from its advantages. This is not the case with generic software that everyone can adopt. The biggest disadvantage of the latter is that if it fails, everyone who uses it fails with it.

You can avoid this and continue your business by opting for a customized solution that allows you to stay active while others experience downtime that will negatively impact their bottom line.

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Reliable technical support at all times

To stay competitive and stay ahead of the competition, you always need reliable technical support. Having the assurance that your tools won’t fail, or that problems will be quickly resolved if they do occur, will allow you to focus on your core business and the development of your company.


Make your business more crisis resistant

For a modern company, having solutions that can provide a competitive advantage is more a necessity than just an asset. The coming years still hold uncertainties for us, and the current crisis is perhaps just a foretaste of the difficult times we may be facing again. Prepare yourself in the best possible way, make your company more resilient by adopting solutions that effectively support you in your daily business.

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